Reel Analog Records privacy policy has been adapted to the GDPR. In addition, we have worked to make the Reel Analog Records documentation on privacy policy more understandable, organize it by sections, provide examples that illustrate how the policies may be implemented, and define some terms to gain accuracy and simplicity. 

The Basics

1. Definitions

These definitions should help you understand this policy.

“GDPR” refers to the Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data.

“including“, “includes” or similar words refer to matters which are included without limitation, in other words, that are not limited to any list provided.

“Personal Data” means any information that identifies or can be used to identify an individual directly or indirectly, including, but not limited to, first and last name, identification number, date of birth, email address, gender, occupation, or other demographic information.

“Website” means all content included in our domains: reelanalogrecords.com

“Services” means delivery of licence recordings and vinyl records, packaging and printed material to our clients that purchase Reel Analog Records products.

“Channels” means the various means by which we may collect information including our Website, the Services, social media pages, HTML-formatted e-mail messages and through offline sales and marketing activities.

“we,” “us,” “our,” and “Reel Analog Records” refer to Reel Analog Records, a company governed by U.S.A. law (without application of conflict of law rules).

“Website Visitor” refers to anyone visiting our Website.

“User” refers to the person or entity that uses our Services, join our mailing lists or purchases our products through the Hikashop commerce extension “you” refers to Website Visitors or Users.

2. Changes

We may revise this Privacy Policy & Cookies at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the beginning of this Privacy Policy. All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website. We encourage you to review this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the Website signifies your continuing consent to be bound by this Privacy Policy.

3. Scope

This document explains how Reel Analog Records collects your Personal Data, how Reel Analog Records uses these data, and your rights to control their use. This privacy policy applies to all data that we have collected or collect related to you, and according to our Terms and Conditions. By using the Channels, you are accepting the practices described in this privacy policy.

4. Contact

If you have any questions or comments, or if you want to update, delete, or change any Personal Data we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us by email at [email protected] .

Your Personal Data

5. Information We Collect

Before collecting any personal data from you, we ask your explicit consent for us to store this data and confirm you agree with this privacy policy. Here are the different alternatives with which we gather the information:

(a) Information You Explicitly Give Us: We receive and store any information you enter on our Website or give us in any other way through a direct interaction with us which includes:

• Your email when you subscribe to our newsletter.
• Your name and email when you post a comment on our blog posts.
• Your name and email when you contact us through our contact forms.
• Your name, email, postal address, telephone number and your company when you purchase one of our products.
• The Personal Data you provide us when you send us an email or contact our service support.

Note that we do not collect any payment information when you subscribe to one of our services. We have an agreement with Squareup and PayPal as reseller of our services. See the section Third-party Providers below for more information.

(b) Information we collect automatically: When you use the Services or browse our Website, we may collect information about your visit to our Website, your usage of the Services, and your web browsing. That information may include:

• Your network routing information (where you come from).
• Your Internet Protocol (IP) address used to connect your computer to the Internet and may identify your general geographic location or company.
• Your computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform.

We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies is discussed more below, and in more detail in the Cookies & Other Tracking Technologies section below.

(c) Publicly available data or data from other sources: We may also store certain information from automated interactions on websites other than Reel Analog Records or other data you may have made publicly available. This information may include:

• Your name or Joomla username, for example, when you participate in Joomla support forums.
• Your name, your social account, and Personal Data that is public on that account when providing a rate review or participating on social media (for example Facebook, Twitter, LinkedIn, Google+, Pinterest or Instagram).

6. How We Use Personal Data

We may use and disclose Personal Data only for the following purposes:

(a) To allow you to subscribe to our services and purchase our products.

(b) To provide, support, and improve the Services we offer, as well as to improve customer relationships. This includes our use of the data that our Users provide us in order to enable our Users to use the Services. This also includes, for example, aggregating information from your use of the Services or visit our Website and sharing this information with third parties to improve our Services. This might also include sharing your information or the information you provide us with third parties in order to provide and support our Services or to make certain features of the Services available to you. When we do have to share Personal Data with third parties, we take steps to protect your information by requiring these third parties to enter into a contract with us that requires them to use the Personal Data we transfer to them in a manner that is consistent with this policy.

(c) To notify you about new product releases and service developments, and to advertise Reel Analog Records products and services in accordance with this policy. Your website visit, marketing experience, and communications may be tailored to your interests based on your Personal Data. Reel Analog Records may also use Personal Data in order to respond directly to your information requests (including newsletter registrations or other specific requests), or pass your contact information to Reel Analog Records reseller for further follow-up related to your interests.

(d) To interact with you on third party social networks, which would be subject to that network’s privacy policies and terms of use.

(e) To post public testimonials on our Website or social networks. If you wish to update or delete your testimonial, you may contact us to the contact address indicated above.

(f) To provide suggestions to you and adapt our Services and Website. This includes keeping track of shopping cart additions, preserving order information between sessions, and presenting marketing campaigns. For more information about our use of cookies and other tracking technologies for this purpose, and instructions about how to opt out of having data collected through the use of cookies, please see the Cookies & Other Tracking Technologies below.

(g) Track and evaluate our marketing campaigns, including online advertising and e-mail marketing campaigns.

(h) To communicate with you about a conference or event hosted, co-sponsored or participated by us, including information about the event’s content, logistics, payment, updates, and any additional meetings, special demonstrations or other customer facilitation. After the event, we may contact you about the event and related products and services, and may share information about your attendance with your company (if any).

(i) To share Personal Data with third parties who provide services to us, provided that the third party has executed any data processing documentation required by law.

(j) To meet legal requirements, including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.

(k) To transfer your information in the case of a sale, merger, consolidation, liquidation, reorganisation, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

7. What Personal Data We Share and Disclose to Third Parties

We do not sell your Personal Data to anyone. We may share your Personal Data with our third party Service Providers, who help us provide and support our Services, such as credit card processing services, order fulfilment, analytics, event or campaign management, website management, information technology and related infrastructure provision, customer service, e-mail delivery, auditing, and other similar services. In this case, we require by contract from our services providers to use your Personal Data only for the purpose of providing services to us and subject to terms consistent with this policy.

We may disclose your personal data as we believe to be necessary or appropriate:

• under applicable law, including laws outside your country of residence;
• to comply with legal process;
• to respond to requests from public and government authorities, including public and government authorities outside your country of residence;
• to enforce Reel Analog Records terms and conditions, which are subject to this private policy; and
• to allow us to pursue available remedies or limit the damages that we may have.

Additionally, in the event of a reorganization, merge, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Reel Analog Records business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer the Personal Data it has collected to the relevant third party.

8. Public Information and Third Party Websites

(a) Blog. We have a public blog on our Website. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your Personal Data appears on our blog and you want it removed, contact us here. If we are unable to remove your information, we will tell you why.

(b) Social media platforms. We maintain presences on social media platforms including Facebook, Twitter, and Instagram. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

(c) Links to third-party websites. Our Website include links to other websites, whose privacy practices may be different from ours. If you submit Personal Data to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit. 

Cookies and Other Tracking Technologies

9. Does Reel Analog Records Use Cookies and Other Tracking Mechanisms?

Yes. Reel Analog Records uses cookies and similar technologies like single-pixel gifs and web beacons. We use both session-based and persistent cookies. We set and accesses our own cookies on our Website. In addition, we use third-party cookies, like Google Analytics’. To learn more about cookies, visit this site. 

We may use cookies to recognize you when you visit a domain we operate or when you use our Services, and also for us to remember:

• your display preferences, including your selected language,
• if you have already replied to a survey pop-up that asks you to subscribe to our Newsletter (so you won’t be asked again),
• if you have agreed to our use of cookies on that site,
• the service you subscribe to perform the checkout with our reseller.

We also use cookies to measure the traffic and performance of our Website’s pages.

10. What Types of Cookies Do We Have?

Depending on who sends the cookies and treats the data obtained, the cookies we use may be:

(a) Own Cookies: These are cookies sent to your terminal from a computer or domain managed by us (and from which the service requested by you is provided). For example, we have defined and own certain cookies that are used to help you see the sample sliders you have already visited.

(b) Third party cookies: These are cookies sent to your terminal from a computer or domain that is not managed by us, but by another entity that processes data obtained through cookies. For example, we use Google Analytics cookies to measure the traffic in our Website or Acymailing cookies to see the openings and clicks of our Newsletter emails or Akeeba cookies that help block bots and fake log in attempts. See the Third Party Service Providers section below for more details.

11. How You Can Control or Delete Cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You may delete all cookies that are already in your computer and you may set most browsers to prevent cookies from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Browser manufacturers provide help for cookie management in their products. Please see below for more information.

• Google Chrome
• Internet Explorer
• Mozilla Firefox
• Safari (Desktop)
• Safari (Mobile)
• Android Browser
• Opera
• Opera Mobile

For other browsers, please consult the documentation that your browser manufacturer provides.

12. Data Collected for and by You

As you use our Services or post on our Channels you may write information you have collected from any individuals. We have no direct relationship with them other than you, and for that reason, you are responsible for making sure you have the appropriate permission for us to collect, post, and process information about these individuals. Consistent with the uses of Personal Data covered in Section 7, we may transfer Personal Data of you or these individuals to companies that help us provide or support our Services. All third Service Providers enter into a contract with us that protects Personal Data and restricts their use of any Personal Data consistent with this policy.

Your Data Protection Rights

13. How You May Exercise Your Rights

You may send a written communication to our Business Headquarters, to the e-mail address indicated in the heading of this legal notice, including in both cases a photocopy of your ID card or other similar identification document, to request the exercise of the following rights:

• Right to request access to any Personal Data we may have about you.
• Right to request rectification (if incorrect) or deletion of Personal Data.
• Right to request limitation of their treatment, in which case they will only be kept by Reel Analog Records for the exercise or defense of claims.
• Right to object to processing. Reel Analog Records will no longer process the Personal Data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims have to be further processed.
• Right to data portability. In the event that you wish your Personal Data to be processed by another company, Reel Analog Records will provide you with the portability of your data to the new data controller.

We will give you access to any Personal Data we hold about you within 30 days of any request for that information. Individuals may request to access, correct, amend, or delete information we hold about them, email at [email protected] Unless it is prohibited by law, we will remove any Personal Data about an individual from our servers at your or their request. There is no charge for an individual to access or update their Personal Data.

Models, forms, and more information about your rights: European General Data Protection Regulation (GDPR) .

Possibility of withdrawing consent. In the event that you have given your consent for a specific purpose, you have the right to withdraw it at any time, without it affecting the lawfulness of the processing based on the consent prior to its withdrawal.

How to complain to the Control Authority. If you consider that there is a problem with the way in which Reel Analog Records is handling your Personal Data, you may address your complaints Reel Analog Records (indicated above) or to the European General Data Protection Regulation (GDPR).

Compliance

14. Accuracy and Data Retention

We take reasonable business measures in compliance with laws to keep your Personal Data accurate and up to date, to the extent that you provide us with the information we need to do so. If your Personal Data change (for example, if you have a new email address), then you are responsible for notifying us of those changes.

We will retain the following data:

(a) Disaggregated data: Disaggregated data data will be retained without a deadline for deletion.

(b) Subscribers data: During the time your account is active or as long as needed to provide you with our Services in accordance with our Terms and Conditions. In any case, it will be the minimum necessary from time to time, currently subject to certain statutes of limitation terms:

• 4 years: Law on Infringements and Sanctions in the Social Order (obligations regarding affiliation, registration, cancellation, contribution, payment of salaries…); Art. 66 ff. General Tax Law (Accounting Books…);
• 5 years: Art. 1964 Civil Code (personal actions without special time limit)
• 6 years: Art. 30 Commercial Code (Accounting Books, invoices…)
• 10 years: Art. 25 of the Prevention of Money Laundering and Financing of Terrorism Act.

(c) Newsletter subscribers’ details: From the moment the user subscribes to the newsletter until the subscription is ceased.

(d) User data uploaded by Reel Analog Records to pages and profiles on social networks: From the moment the user offers consent until it withdraws it.

15. Children’s Privacy

Our Services are not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use our Services unless supervised/accepted by an adult, as applicable.

Our goal is to comply with applicable laws and regulations relating to collection and use of information from children as such term is defined by applicable laws. If you believe that we have received information from a child or other person protected under such laws, please notify us immediately by postal mail or to the e-mail address indicated in the heading of this legal notice, and we will take reasonable steps to remove that information from our databases.

See our Terms and Conditions section 7.4 and 7.5 for further information

Security

We take reasonable and appropriate measures to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the Personal Data. This includes Joomla component Akeeba Admin Tools which helps us stop security breaches and blocks repeat offenders will  notify us immediately of any successful breaches to which we can immediately shut this site and find, and report the offending party and block them permanently. If a security breach does cause an unauthorized intrusion into our system that materially affects you, then we will notify you as soon as possible (in the event of a breach being detected, Reel Analog Records undertakes to inform users within 72 hours) and later report the action we took in response.

All payments for the services will be done through Squareup and PayPal. Squareup and PayPal use security measures to protect your information both during the transaction and after its completion. They both specialize in safe and secure Internet sales, compliant with PCI Data Security Standard (PCI-DSS) and that employ high level SSL Certificates. For more information Read Square Security Policies and PayPal Security Policies

We only use service providers that enter into agreements with us whereby the service provider commits to take the appropriate measures to protect Personal Data and be compliant with GDPR.

Third Party Service Providers

Squareup and PayPal

We use Squareup and PayPal commerce payment services. All Personal Data required to perform the payments to our Services is provided directly to Squareup or PayPal depending on your preference. We do not have access to any of your personal financial information, such as credit card numbers.

To protect you, all information our customers submit is encrypted to Squareup and PayPal servers, regardless of whether you’re using a public or private Wi-Fi connection or a data service on your phone (such as 3G or 4G). Square and PayPal complies with all required PCI standards. Read Squareup GDPR Policies and PayPal GDPR Policies 

VentraIP

ReelAnalogRecords.com is hosted in Australia at VentraIP and pointed to Cloudfare.

Read about VentraIP’s Security and Privacy

CloudFlare

Our Website use Cloudflare to sercure and speed up our services. CloudFlare acts as a caching proxy server between you and Linode server.

CloudFlare operated by Cloudflare group (Cloudflare Inc. (United States), Cloudflare Ltd. (England), and Cloudflare, Pte. Ltd. (Singapore)), the data of which are stored in CloudFlare’s datacenters. Cloudflare is fully committed to GDPR compliance as described on their website and they are working on a certification under the EU-US and Swiss-US Privacy Shield with the Department of Commerce that they adhere to the Privacy Shield Principles regarding the collection, use, and retention of personal information from European Union member countries and Switzerland, respectively, so they can lawfully host EU client’ data on their US servers when that’s needed. They are moving it forward as a second-tier compliance mechanism after the Standard Contractual Clauses.

Google

We use Google Analytics to analyze their use and optimize their performance and Google Recapture to protect our website from bots and no human automated log in attempts.

Google is a US company the data of which are in Google Cloud Locations. As described in their Privacy Shield certification, they comply with the EU-US and Swiss-US Privacy Shield as set forth by the US Department of Commerce regarding the collection, use, and retention of Personal Data from European Union member countries and Switzerland, respectively.

Google is fully committed to GDPR compliance as described on their Commitments to GDPR that articulate the commitments with us.

Acymailing

We license Joomla extension Acymailing to deliver our newsletters and other email communications through our servers at VentraIP. We use Acymailing to keep Personal Data about your name and email address and gathers statistics about email opening and clicks as part of its service on our web server at VentraIP. Acymailing has no access to your data.

Akeeba

We license Akeeba Admin Tools which is a security feature that collects IP Addresses and GEO locations in order to protect our site and your information. Our Akeeba Web Application Firewall protects our site against the vast majority of common attacks. It also watches, sniffs and alerts us if anyone does breach our security and attempts to hack our system so we can act immediately. All data is stored on our web server at VentraIP and Akeeba has no access to this data.